8/26/2023 0 Comments Speedpak tracking.![]() ![]() I am a eBay seller myself and I can tell you for sure is Speedpak is the worst service that we are forced to use as its so called an "ebay mandate service". You hear me right! MANDATE SERVICE for items ship out of China. We have too many INR disputes with buyers and we do not blame them as an consumer's pov. Currently,we had 5 cases of INR from Italy, All show items still transiting in Germany and after checking, realized that Speedpak had outsource to DHL eCommerce to run the show. Items stuck in Germany for more than a month and my buyers called the Italy DHL eCommerce hotline, they told them that they don't know where the parcels are. Lost cases on eBay because items not even in Italy. Contact Orange Connex, the company that runs Speedpak told me according to their policy. They only allow to compensate at most three times the shipping fee which is about 180 chinese yuan ( US$28.45) when our items cost 180EURO (US$203). eBay as one of the oldest marketplace on the internet never penalize those shipping companies and sellers are always the one to blame. ![]() When they work they are OK but no customer service when package delayed or lost Lost thousand of dollars and had to pay dispute fees when challenging those disputes. ![]()
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